When Regional Law Partners (name changed for privacy) came to us, they were facing a familiar challenge: growing client demands, limited capacity, and mounting administrative burden. Six months later, they had transformed their operations with Custom Super Agents.
The Challenge
A 25-attorney firm specializing in business litigation and corporate law, Regional Law Partners was experiencing:
- Associates spending 30+ hours weekly on research
- Client intake taking 3-5 days to complete
- Contract review backlog of 2-3 weeks
- Inconsistent client communication
- High administrative overhead per matter
The Solution
We implemented three Custom Super Agents:
1. Research Intelligence Agent
Capabilities:
- Multi-jurisdictional case law analysis
- Opposing counsel research
- Regulatory update monitoring
- Research memo generation
2. Client Experience Agent
Capabilities:
- 24/7 intake and qualification
- Automated status updates
- FAQ handling
- Appointment scheduling
3. Document Analysis Agent
Capabilities:
- Contract clause extraction
- Risk identification
- Comparison against standards
- Summary generation
Implementation Timeline
- Weeks 1-2: Discovery and workflow mapping
- Weeks 3-6: Agent development and testing
- Weeks 7-8: Pilot with select team members
- Weeks 9-12: Full rollout and optimization
Results After 6 Months
| Metric | Before | After | Change |
| Research hours/week | 750 | 200 | -73% |
| Intake completion | 3-5 days | Same day | -80% |
| Contract review time | 4 hours | 45 min | -81% |
| Client satisfaction | 3.8/5 | 4.6/5 | +21% |
Total Monthly Hours Saved: 1,200+
Key Success Factors
- Executive Sponsorship: Managing partner championed the initiative
- Phased Approach: Started with one agent, proved value, expanded
- Team Involvement: Associates helped design workflows
- Continuous Optimization: Weekly reviews and improvements
ROI Analysis
Annual investment: $180,000
Annual savings (hours x rate): $720,000
First-year ROI: 300%
Ready to achieve similar results? Schedule your discovery call today.
